Privacy Policy

WEBSITE PRIVACY AND LEGAL INFORMATION

We hope you will enjoy using The Guild of Cornish Celebrants website (“website”), and we want to make sure your experience is as safe and useful as possible. Here you can find out how our website works, what data we collect from you, how we use it, conditions where we may disclose this data to others and how we keep it secure. By using our website you agree to be bound by the terms of this policy. The Guild of Cornish Celebrants  (“The Guild of Cornish Celebrants”, “Cornish Celebrants”, “we” and “us”) takes the issue of security and data protection very seriously and strictly adheres to guidelines published in the United Kingdom Data Protection Act of 1998 and the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018. We are the data controller of any personal data that you provide to us. Any questions relating to this policy and our privacy practices should be sent to [email protected].

PERSONAL INFORMATION THAT WE COLLECT, WHY WE COLLECT IT AND HOW WE USE IT.

We obtain information about you when you enquire or book your ceremony with us. This section sets out in more detail what information we collect, why we collect it, how we use it and how long we keep your information.

To make or enquire about a booking, we require your name, address, contact information. This information is required so that we can arrange your booking and notify you if there are any changes to the booking. If we record an email address, it will only be for the purpose of emailing ceremony information, an invoice or to discuss or advise you about your booking to you and not for marketing.

The personal data is used to administer your account and provide the products and services you have requested from us. For example, invoicing, appointment changes and to keep a record for legal and accounting purposes.

ACCESS TO YOUR INFORMATION

You may request, at any time, a copy of the personal information the Company holds about you, at no cost. Should you wish to access or update the personal information that we hold, please contact us by sending a written request to The Guild of Cornish Celebrants, Claremont, Talskiddy, St Columb Major, Cornwall, TR9 6ED or by emailing [email protected]. If you wish to have the information The Guild of Cornish Celebrants holds on your person removed, please request this in writing to The Guild of Cornish Celebrants, Claremont, Talskiddy, St Columb Major, Cornwall, TR9 6ED or by emailing [email protected]   – as long as your information is not pertinent to the completion of a contract or required for any legal reason it will be removed. If you are concerned that we are not using your information in accordance with the law, or are not satisfied with our response to a request made above, then you can complain to the Information Commissioner’s Office helpline on 0303 123 1113  or by visiting:  https://ico.org.uk/concerns/   and indicate the reason of complaint.

DATA SECURITY

Please be aware that the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the complete security of your data transmitted to us electronically; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to restrict unauthorised access.

DISCLOSING YOUR INFORMATION

If we sell any business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets.

If The Guild of Cornish Celebrants or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of The Guild of Cornish Celebrants, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We work with various third party providers to help us deliver our products and services, and we only disclose your information as far as is necessary to provide the service. However, we have contracts with third party suppliers and we will have completed necessary security checks and full due diligence to ensure that your data is kept safe once passed to the third party. All third parties only have the right to use your data to complete an obligation, they do not have marketing rights over your data.

We may contract a data cleansing organisation to ensure all data is accurate and up to date.

HOW WE USE COOKIES

The Guild of Cornish Celebrants use cookies to help improve our websites and make your browsing experience more useful, more relevant and tailored to you. In order to comply with the most recent legislation and in the interests of transparency, we have updated our privacy policy to give you clearer information on the way we use technology such as cookies and how they affect your privacy. Cookies are small text files, placed on your hard disk by a web page server. They are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We will use encrypted information gathered from the cookies to improve your online experience with The Guild of Cornish Celebrants. Some of the cookies we use will expire after you close the browser window. These are called session cookies. Some cookies last longer than this, because they are used to identify return visits to the website. All cookies listed below will be enabled while you use our website and they will operate as established below. Please note that cookies do not harm your computer or any software you may have.

 HOW WE USE COOKIES AND WHY

Cookies help keep track of your progress so you don’t have to enter the same information more than once.  Cookies will remember settings, preferences and details for the next time you use the websites.

Cookies help us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, for example, remember your preferences.